Articles Posted in Uber

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A new bill proposed by council member, Mark Gjonaj, would make it mandatory for New York City food delivery services to reimburse their workers for any accident related costs that may occur while they are delivering food.

New York City Council member Mark Gjonaj has introduced a bill that would require food delivery services like DoorDash and Uber Eats to reimburse delivery workers for “certain costs” resulting from vehicle crashes as they delivery food. According to a New York Post report and the City Council’s website, require the companies to reimburse expenses relating to medical treatment and property damage, while imposing financial penalties on companies that don’t comply with the law.

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A recent investigation into New York City’s 311 program found that since 2010 there have been over 20 million complaints made regarding traffic violations and it seems as if the NYPD have been closing these cases too soon without looking further into them.

A sweeping new investigation by StreetsBlog uncovered apparently widespread misconduct connected to New York City’s 311 program, with dangerous and potentially fatal traffic violations left unaddressed by authorities. 

Drawing on analysis of 26 million complaints filed through the 311 program since 2010, as well as interviews with a range of stakeholders and experts, StreetsBlog found that the New York Police Department “thousands of service requests about driver misconduct each year in under five minutes,” as opposed to five such closures in 2010; that experts believe this indicates police officers aren’t investigating complaints they quickly close; that the police department “routinely” justifies its closure of such complaints by saying they fall beyond its jurisdiction, which lawyers and former officials describe as a “false” justification; that some residents who regularly file complaints have received “harassing messages”; and that the NYPD “rarely” issues tickets connected to 311 complaints.  Continue reading

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Ride-sharing companies work toward increasing reliability for people with disabilities who are in need of accessible rides.

After a 2017 New York City class-action lawsuit alleging that the ride-sharing company Uber was discriminating against people with disabilities, the ride sharing companies Uber, Lyft, and Via arrived at an agreement with the city’s Taxi and Limousine Commission in which they agreed to a “wait time requirement” to increase accessibility, as described by an article in City and State. Under this requirement, the companies must fulfill “80% of accessible ride requests within 15 minutes, and 90% of accessible ride requests within 30 minutes.” They can also have these requests filled by third-party vehicle-for-hire companies, provided those companies also meet the wait time requirement. Continue reading

New York City became the first city in America to put a cap on the number of vehicles used by ride-hailing services last month. The move by City Council is part of a broader regulatory scheme meant to address a range of issues concerning ride-hailing services including their effect on medallion prices, driver wages and benefits, and limited access for New Yorkers with disabilities. Uber, Lyft, and Via – the three most prominent ride-hailing services in the five boroughs – decried the regulation and said that their services offered a pivotal service to low-income New Yorkers without access to taxis or the subway, in addition to jobs with flexible schedules.

In addition to capping the number of vehicles used by ride-hailing services at their current level of 100,00, the bill also allows for New York to set a minimum hourly rate for Uber and Lyft drivers. Previously, these drivers were considered independent contractors under the law – not employees – and therefore were not subject to minimum wage laws, among other protections given to employees. According to the City Council and Mayor de Blasio, the new law will put a “pause” on the industry for twelve months while it commissions a study on the effect of ride-hailing services on congestion which the Mayor said contributed to the “congestion grinding our streets to a halt” without citing any evidence.

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